Data Protection

Privacy Policy – 123av: Protecting Your Data

The 123av takes your personal data seriously. This Policy clearly explains what we collect, how we use it, who we share it with, and how you can exercise your rights under the LGPD — Brazil's General Data Protection Law.

Last updated: January 2026
Your rights under the LGPD
  • Access to your data
  • Correction of incorrect information
  • Deletion of your data
  • Data portability
  • Consent Withdrawal

This Privacy Policy describes how 123av collects, uses, stores, and protects the personal data of users of the platform available at 123av-jit.net. It applies to all services offered by the 123av, including account registration, games, Sports Betting, promotions, and customer support.

The 123av is committed to full compliance with the General Data Protection Law (LGPD – Lei nº 13.709/2018) and to privacy practices that go beyond the bare legal minimum. The goal is simple: you should always know exactly what happens to your information — no surprises, no fine print.

By creating an account or using any service provided by 123av, you confirm that you have read and understood this Policy. If you have any questions about any point, please contact our team before proceeding.

1. Data Controller

The controller responsible for processing your personal data is the operator of the platform 123av, responsible for all decisions related to the collection, use, storage, and deletion of users' personal information.

To exercise your rights, get answers to your questions, or file a complaint about how your data is handled, you can reach our team directly:

  • Email: contato@123av-jit.net
  • Support channel: live chat available on the platform, in Portuguese.

Questions specifically related to data protection and LGPD compliance may be directed to the Data Protection Officer (DPO) of the 123av at the same email address, with the subject line "LGPD – Request".

2. Data We Collect

The 123av collects only the data necessary to operate the services offered. Below are the categories of information collected and their respective sources:

Category Data Collected How We Collect
Identification data Full name, date of birth, CPF, government-issued ID (RG or CNH) Registration and KYC verification
Contact details Email address, mobile number, residential address Registration and profile updates
Financial data Pix key, bank details for TED withdrawals, deposit and withdrawal history Financial transactions on the platform
Usage data Games accessed, bets placed, session history, time played Platform usage
Technical data IP address, device type, browser, operating system, approximate location Automatically collected upon accessing the platform
Communication data Support chat history, emails sent to contato@123av-jit.net Customer support
Cookie data Browsing preferences, session identifiers, page performance data Cookies and similar technologies

The 123av does not collect special categories of personal data (such as health data, sexual orientation, political opinions, or religious beliefs) for any purpose related to the platform.

3. Purpose of Processing

Each piece of data collected by the 123av has a specific and justified purpose. We do not use your information for any purposes beyond those listed below:

  • Account management: creation, maintenance, and management of your account on 123av, including authentication and access control.
  • Transaction processing: deposits via Pix, boleto, credit card, debit card, PicPay, Mercado Pago, and TED; withdrawal processing to your registered bank account or Pix key.
  • Identity verification (KYC): confirming you are who you claim to be, preventing fraud, and meeting regulatory obligations related to anti-money laundering.
  • Provision of gaming services: availability of slots, live blackjack, roulette, Sports Betting on Brasileirão, Copa do Brasil, Libertadores, UFC, MMA, volleyball, NBB basketball, e-sports, and other titles in the catalog.
  • Customer support: addressing questions, resolving issues, and handling requests related to platform use.
  • Promotions and marketing communications: sending offers, bonuses, and updates from 123av — always with an opt-out option available in every communication.
  • Responsible gambling: monitoring behavioral patterns to identify signs of problem gambling and, where needed, triggering the platform's available protection tools.
  • Security and fraud prevention: detection of suspicious activity, multiple accounts, bot usage, or any behavior that violates the Terms and Conditions of the 123av.
  • Compliance with legal obligations: compliance with Brazilian legislation, including the LGPD, and responding to requests from competent authorities when legally required.

5. Data Sharing

The 123av does not sell users' personal data to third parties. Information is only shared in the situations below, always for the purpose of enabling contracted services or fulfilling legal obligations:

  • Payment providers: Brazilian financial institutions and payment processors responsible for handling Pix, boleto, credit card, debit card, PicPay, Mercado Pago, and TED transactions. Data sharing is limited strictly to what is necessary to complete each transaction.
  • Game providers: companies that supply the titles available on the platform (such as slots, live blackjack, and roulette providers) receive only the technical session data required to run the games — with no access to financial or full identification data.
  • Identity verification (KYC) services: partners specializing in document verification and identity authentication, operating under contract with the 123av and are subject to confidentiality obligations.
  • Technology infrastructure: hosting, cybersecurity, and cloud storage service providers that process data as operators, as defined by the LGPD, under the direct instruction of the 123av.
  • Competent authorities: when required by law, court order, or formal request from a Brazilian regulatory authority. The 123av only complies with such requests after verifying their legality, and notifies the user whenever legally permitted.

All third parties with whom 123av that share data are subject to contracts requiring LGPD compliance and equivalent data protection standards.

6. Cookies and Tracking Technologies

The 123av uses cookies and similar technologies to enhance the platform experience, ensure session security, and understand how users interact with our services. The types of cookies used are:

  • Essential cookies: required for the platform's basic operation — authentication, game session maintenance, and transaction processing. They cannot be disabled without compromising use of the services.
  • Performance cookies: collect information about how pages are used — including load times, errors, and navigation flow — to identify and fix technical issues.
  • Functionality cookies: store user preferences — such as language and layout settings — to personalize the platform experience.
  • Analytical cookies: provide aggregated, anonymized usage behavior data to guide product improvements. The 123av does not use this data to identify users individually.

You can manage your cookie preferences in your browser settings. Disabling essential cookies may prevent access to certain platform features. The 123av does not use third-party advertising cookies or share browsing behavior data with ad networks.

The 123av does not track users' activities outside the platform through tracking pixels or cross-device identification technologies without your knowledge and consent.

7. Data Retention

The 123av retains personal data for as long as necessary to fulfill the purposes described in this Policy, in compliance with the minimum retention periods required by applicable Brazilian law:

  • Active account data: retained for as long as the account is active or a contractual relationship is in place.
  • Financial and transaction data: retained for a minimum of 5 years after the transaction, in accordance with tax legislation and anti-money laundering requirements.
  • Identity verification (KYC) data: retained for a minimum of 5 years after account closure, in accordance with regulatory requirements.
  • Support communication data: retained for up to 2 years for dispute resolution and continuous service improvement purposes.
  • Technical log data: retained for up to 12 months for security and incident diagnostic purposes.

After account closure and once all mandatory legal retention periods have been met, data is securely deleted or irreversibly anonymized. The 123av does not retain data for longer than necessary to fulfill the stated purposes.

8. Data Security

The 123av implements technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. The key security measures in place include:

  • 256-bit SSL Encryption across all connections between your device and the servers of the 123av, protecting data in transit.
  • Encrypted storage of passwords and sensitive financial data on secure servers.
  • Two-factor authentication (2FA) optionally available to users, and mandatory for internal administrative access.
  • Role-based access control — only employees of the 123av with a justified operational need have access to users' personal data.
  • Continuous monitoring of access and activity across systems to detect anomalous behavior in real time.
  • Periodic security audits carried out by internal teams and, where necessary, by external specialists.

In the event of a security incident that may affect your personal data, the 123av will notify affected users and the National Data Protection Authority (ANPD) within the deadlines established by the LGPD.

You help keep your account secure by keeping your password confidential, enabling two-factor authentication, and not sharing your login credentials with third parties. The 123av will never ask for your password via email, chat, or phone.

9. Your Rights as a Data Subject

The LGPD grants you, as the data subject, a set of rights that the 123av is fully committed to upholding. You may exercise any of these rights by contacting us at contato@123av-jit.net with the subject line "LGPD – [Request Type]":

Right of Access

You may request a complete copy of the personal data that the 123av holds about you, including the purposes of processing and the third parties with whom it has been shared.

Right to Correction

If any information is incorrect, incomplete, or outdated, you may request an immediate correction. Identification data can be updated directly in your account profile or through support.

Right to Deletion

You may request the deletion of your personal data. The 123av will fulfill the request while respecting the minimum retention periods required by law for financial and KYC data.

Right to Data Portability

You may request your data in a structured, machine-readable format for transfer to another controller, in accordance with ANPD regulations.

Right to Object

You may object to the processing of your data when it is based on legitimate interest, provided the objection is grounded in a specific situation that justifies the request.

Consent Withdrawal

When processing is based on your consent — such as marketing communications — you may withdraw it at any time, without affecting any processing carried out prior to withdrawal.

To exercise any of these rights, please send an email to contato@123av-jit.net with the subject line "LGPD – [Request Type]" (e.g., "LGPD – Data Access"). The 123av will respond within the timeframe established by the LGPD. In cases that require additional identity verification to protect the data subject, we may request supplementary documentation.

If you believe your rights have not been adequately upheld, you have the right to file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the body responsible for overseeing LGPD compliance in Brazil.

10. Minors

The platform 123av is intended exclusively for users aged 18 and over. The 123av does not knowingly collect personal data from individuals under 18 years of age. The identity verification (KYC) process is designed to prevent minors from accessing the platform.

If you believe a person under 18 has created an account on the 123av or that data belonging to a minor has been inadvertently collected, please contact us immediately at contato@123av-jit.net. The 123av will take the necessary steps to close the account and delete the collected data.

11. International Data Transfers

Some of the infrastructure and service providers used by 123av may have servers located outside Brazil. When international data transfers occur, the 123av ensures that:

  • The destination country offers a level of data protection compatible with the LGPD, as assessed by the ANPD; or
  • The third-party data recipient is bound by standard contractual clauses that ensure protection equivalent to the LGPD; or
  • The transfer is necessary to fulfill the contract entered into with you — such as with international game providers — and is carried out under appropriate safeguards.

The 123av does not transfer identifiable financial data to servers outside Brazil. Transaction data via Pix and other Brazilian payment methods is processed exclusively by institutions authorized to operate within the national financial system.

12. Changes to This Policy

The 123av may periodically update this Privacy Policy to reflect changes in platform operations, updates to Brazilian legislation, or improvements to privacy practices. Significant changes will be communicated by email and via an in-platform notification at least 7 days in advance.

The "last updated" date at the top of this Policy will be revised with each change. We recommend checking this page periodically to stay informed. Continued use of the platform after changes take effect constitutes acceptance of the updated Policy.

If a change affects how we process your data based on consent, we will request your consent again before beginning the new processing.

13. Contact & Data Protection Officer (DPO)

The Data Protection Officer (DPO) of 123av is the official point of contact for privacy-related matters and LGPD compliance. You can reach us through the following channels:

  • Email for privacy and LGPD matters: contato@123av-jit.net (subject: "LGPD – [Request Type]")
  • General support: live chat available on the platform, in Portuguese, during peak availability hours.

Requests for access, correction, deletion, or data portability are responded to within the legal timeframe established by the LGPD. If your request requires additional identity verification to protect the data subject, the 123av will request additional documentation by email.

For complaints regarding compliance with this Policy that were not resolved by the 123av, you may contact the National Data Protection Authority (ANPD) through the official website of the Brazilian public authority.

How 123av Protects Your Data in Practice

Every measure below is actively in place — not just marketing promises

End-to-End Encryption

All communications between your phone or computer and the servers of 123av are protected by 256-bit SSL encryption. This covers login, Pix deposits, withdrawals, and any information entered on the platform. No data is transmitted in plain text.

Secure KYC Verification

The identity verification process at 123av is carried out with certified partners. Your documents are transmitted in encrypted form and stored with restricted access controls. KYC protects both you and the platform against identity misuse.

Full LGPD Compliance

The 123av operates with a defined legal basis for each type of processing, maintains records of processing activities as required by the LGPD, and has a designated DPO. Legal compliance is not an ongoing project — it is how we have operated from day one.

No Data Selling

The 123av does not sell, rent, or share personal data with advertising networks, data brokers, or any third party for commercial purposes unrelated to the platform's services. Your data is used only for what you authorized — nothing more.

Retention with a Defined Time Limit

The 123av does not store data indefinitely. Each category of information has a justified retention period — whether required by law or by operational necessity. Once that period ends, data is securely deleted or irreversibly anonymized.

Rapid Incident Response

In the event of any security incident that may affect personal data, the 123av has defined processes for immediately notifying affected users and reporting to the ANPD within LGPD deadlines, with full transparency about what occurred and the measures taken.

Privacy FAQ at 123av

The most common user questions about data processing

The 123av only shares data with authorities when there is a formal legal obligation — such as a court order or an official request from a regulatory body with established legal authority. There is no preventive or voluntary sharing of data with government agencies outside these circumstances. Where permitted by law, the 123av will notify the user before fulfilling the request.

You can opt out of marketing communications at any time in two ways: by clicking the "unsubscribe" or "opt out" link in any email sent by the 123av; or by sending a request to contato@123av-jit.net with the subject line "Unsubscribe from marketing communications". Requests are processed within 5 business days. Please note that even after opting out, you will continue to receive essential operational communications related to your account (such as withdrawal confirmations and security alerts), as these are not based on marketing consent.

After the account is closed, the 123av retains financial and identification data for the minimum periods required by law — generally 5 years for transaction records and KYC data, in accordance with anti-money laundering legislation and tax requirements. Data that does not need to be legally retained is securely deleted within a maximum of 60 days after account closure. You may request specific information about how your data is handled after closure by contacting our data protection email.

The Pix key and banking details provided for withdrawal purposes are stored in encrypted form on the 123av and are used solely to process the transactions you request. The 123av does not store full credit or debit card numbers — that data is processed directly by certified payment processors in accordance with PCI-DSS standards. Transaction history is retained for the mandatory legal period of 5 years.

The 123av commits to responding to LGPD rights requests (access, correction, deletion, portability, objection, or consent withdrawal) within 15 business days of receipt. For more complex cases requiring additional identity verification or legal review, this deadline may be extended, with prior notice to the requester. To speed things up, send your request to contato@123av-jit.net with the subject line "LGPD – [Request Type]" and include the CPF registered on your account.

The 123av uses automated systems for security purposes — including detection of suspicious activity, fraud prevention, and identification of problem gambling behavior. In such cases, the system may flag an account for review, but decisions that significantly affect the user (such as account suspension or withdrawal refusal) are reviewed by a human team member before being implemented. Under the LGPD, you have the right to request human review of any automated decision that affects your interests.

Questions or requests about this Policy? Contact the 123av data protection team at contato@123av-jit.net with the subject line "LGPD – [Request Type]". We respond in Portuguese and within the timeframe established by the General Data Protection Law (LGPD – Lei nº 13.709/2018). For details on the platform's terms of use, please refer to our Terms and Conditions.

Responsible Gaming

123av believes entertainment and responsible control go hand in hand

Deposit Limits

Set daily, weekly, or monthly maximum limits directly in your account settings. Once a limit is in place, it can only be increased after a waiting period — a safeguard against impulsive decisions.

Session Alerts

Get notified when you reach the play time limit you set for yourself. Short breaks make a real difference to your experience quality and budget control throughout the week.

Self-Exclusion

Suspend access to all games for as long as you need — from 24 hours to permanent self-exclusion. The process is immediate, hassle-free, and requires no explanation.

18+ Only

123av is exclusively for users aged 18 and over. Identity verification is mandatory and prevents minors from accessing the platform, in compliance with Brazilian law.

Start Safe

Your Data Protected, Your Fun Guaranteed

123av brings together entertainment and responsibility. Quick sign-up, instant Pix deposits, and full data protection under the LGPD — all in Portuguese, all in BRL.

Prohibited for users under 18. Please gamble responsibly.

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